In addition to tuning the access points, Cole said that many of them will have to be replaced to improve coverage across campus. “We did a walk of campus late last week and there are access points hanging on a ceiling that are not connected to anything, and they won’t work unless there’s a wire behind them and other randomness like that.” “We’re hoping that that has improved some of the performance, and now we’re working on just making sure they’re all turned on,” Yeung said. 5, because they “didn’t like the results from Friday.” 1, and then made a second pass on Tuesday, Sept. Yeung and her team made a tuning pass during a scheduled outage at 4 a.m. To tune the access points, IT strategically placed them on varying radio channels so that devices can more easily identify where they are supposed to connect to. In the meantime, IT is working to tune access points across campus in an effort to increase network connectivity speeds for users. ![]() ![]() Once the network infrastructure is stabilized by the new core switch, Yeung anticipates that the Wi-Fi will become more stable for users. Supply chain issues are delaying the procurement of the core switch, but Cole assured the campus community in his email that the core switches will be replaced in the next two to four weeks. “Wi-Fiber should have known how to adequately purchase something that would handle the traffic we were going to pass through it.” “The one that we have, it just can’t handle the traffic that we’re trying to push through it,” Yeung said. Yeung described the core switch as being the basic brains behind the entire network. She attributes this problem to the type of core switch that Wi-Fiber purchased. “You may not see them (IT) around campus, as much of their work is behind the scenes, but rest assured that an incredible amount of work is being completed,” Cole wrote.Ĭhief Information Officer Katrina Yeung is aware of the myriad of network connectivity issues plaguing campus, including the network randomly “dropping” for about 30 seconds. IT has determined that much of the network needs to be rebuilt in order to replace failing equipment and complete work that was unfinished - all of which is a huge endeavor, according to Cole. Cole described Wi-Fiber as being unable “to meet the standards of what is needed for our daily operations and residences.” We will continue to prioritize these improvements please know that this is a top focus of mine and the entire leadership team.”Ĭole explained that the network update that was originally designed to improve user experience has “failed” so far due to the previous network provider Wi-Fiber’s handling of the project. “I wish I had better news to share as you have not been provided the service that you deserve. “I want to start by thanking you for your patience, which is understandably wearing thin, as we work to bring our internet network to the standard of what is expected by everyone in our community, including me,” Cole wrote. President Ron Cole, ’87, expressed his frustration with the current network issues in a Sept. While most of the access points across campus are now tuned, the college’s Information Technology team is still dealing with dysfunctional equipment installed by Wi-Fiber, supply chain delays preventing the installation of a critical piece of network infrastructure for another month, and a denial-of-service cyberattack that occurred on Friday, Sept. Includes the HCUB Universal Interface.Three weeks into the academic year, Wi-Fi issues persist on campus, though work to optimize network connectivity continues. Tool-free MicroZone adjustment ensures accurate and reliable image registration. Lighter and slimmer than its predecessor, the VCM, the VCT works well with laser projectors between 50-150 lbs (22.7 – 68 kg). ![]() ![]() The VCTUW XL Universal Tool-free Projector mount was designed to install quickly while maintaining a sleek aesthetic.
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